Our Quality and Environmental Policy

At SERHAT ÖZBEK İNŞAAT, we are committed to:

• Conducting our activities in line with our organization’s purpose, context and strategic direction, and the needs and expectations of interested parties;

• Enhancing customer satisfaction by fulfilling customer requirements and applicable legal and other requirements, and ensuring that our products and services meet quality requirements;

• Providing the resources necessary to ensure, maintain and continually improve the effectiveness of our Quality and Environmental Management System;

• Establishing a framework for setting, monitoring and reviewing quality objectives, and continually improving the performance of our processes to achieve these objectives;

• Identifying and evaluating the environmental impacts arising from our activities, and keeping our significant environmental aspects under control;

• Protecting the environment, preventing pollution, ensuring the efficient and sustainable use of natural resources and raw materials, reducing waste, and expanding opportunities for reuse and recycling;

• Continually improving our environmental performance by considering the environmental risks and opportunities that may arise from our activities;

• Planning and implementing the necessary adaptation and improvement measures by considering the impacts of climate change on our organization’s activities, products and services, as well as climate-related risks and opportunities;

• Supporting the efficient use of energy and natural resources, and the reduction of greenhouse gas emissions and unnecessary resource consumption, to help mitigate the environmental impacts of climate change;

• Supporting practices that contribute to the protection of biodiversity and ecosystems, the reduction of environmental impacts, and sustainable development;

• Ensuring that paper, plastic, packaging and other waste generated during our activities is separated at source, recovered and disposed of using appropriate methods;

• Providing the necessary training, communication and awareness activities to strengthen our employees’ awareness of quality and environmental matters;

• Maintaining effective communication with interested parties and promoting employees’ participation in, and awareness of, the Quality and Environmental Management System;

• Measuring, monitoring and evaluating our quality and environmental performance, and continually improving it based on the results obtained;

• Ensuring that our management system is aligned with our organization’s activities, is practical and understandable, and is embraced by our employees.